Andersen A2

Yes there is, you can read our Andersen A2 product support page right here.

No, you can only order the Andersen A2 with a Type 2 connection. It is compatible with all Type 2 electric vehicles.

Yes, the Andersen A2 is available with a 5.5m cable as standard or you can upgrade to an 8.5m cable on the 7kW version. If you opt for the 22kW version of the A2 then this is only available with a 6.5m cable.

Yes. The standard Andersen A2 is capable of a power output of up to 7kW, but you can upgrade to the 22kW version although this version is only available with the 6.5m cable.

However, most UK residential properties cannot meet the electricity supply requirements to support a 22kW charger. In addition many EVs in the UK are limited to charging at 7.4kW or less at home, which means you may not benefit from a 22kW three-phase charge point. Find out if you can have a 22kW charge point here.

The Andersen A2 is built of high-quality materials and designed for use outside. It is rated IP65 for water ingress, so should operate just fine in UK weather conditions.

The Andersen EV app is the accompanying app for the Andersen A2 and where you can control the unit, such as setting charging schedules. 

Our engineers will complete the initial app pairing and setup on installation day, but if you need to re-add the A2 to the app for troubleshooting reasons then check out our Andersen A2 product support guide.

Yes! The Andersen A2 has the most style and finish options of any charge point on the market. With no less than eight metal colours to choose from, plus an additional four wood finishes, there is plenty to choose from.

Front Panel
Metal - Putty Stone; Laurac Sand; Stanton Green; Southbank Grey; Ruby; Malmo Blue; Steel; Nearly Black
Accoya Wood (additional cost of £167) - Cotswold Oak; Teak; French Walnut; Charcoal

Body Colour
Putty Stone; Laurac Sand; Stanton Green; Southbank Grey; Ruby; Malmo Blue; Steel; Nearly Black

The Andersen A2 comes with a seven year warranty as standard, which covers the repair or replacement (at Andersen’s discretion) of your chargepoint or ancillary device if it is found to be defective due to faulty materials or workmanship within the guarantee period.

If any part is no longer available (e.g. particular colour variations or wood finishes), Andersen will replace it with a functional replacement part.

Smart Home Charge also provides a one-year installation warranty.

No, the Andersen A2 does not require an earth rod installing at your property unlike some other EV charge points. This is because it has built-in earthing protection.

If the Andersen A2 isn't what you're looking for, we reccomend taking a look at the Simpson and Partners Home 7, which also comes in a range of materials including different types of wood and metals.

If you are looking for an EV charger that's a little more sleek and subtle, then we recommend the Easee One, which features swappable faceplates.

Andersen has issued a statement of compliance, which can be found here.

Yes, both the front and side panneling of the A2 can be replaced. Andersen will soon be releasing instructions on how to do this.

The wooden finishes of the Andersen A2 are made from Accoya wood, which is highly water resistant.

No!

The Andersen A2 comes with solar capabilities built-in meaning no costly extras are needed.

The Andersen A2 meets the latest standard in EV charger cyber security regulations, which came into force on 31st December 2022. 

It means that the A2 has anti-tamper detection and all-round better data security. Learn more about the regulations in our EV charger cyber security guide.

Many customers will not need any upgrades to their electricity supply before having an EV charger installed. All installers are however required to notify the local Distribution Network Operator (DNO) of any EV charger installations, who will advise you and us if an upgrade to your property’s main fuse is necessary. This depends on your property’s “maximum demand” estimate, (which is submitted by our in-house technicians to your DNO as part of our process), the size of the main fuse or if your property is on a looped supply (connected to your neighbour). Any potential works will be handled by your DNO and they will contact you directly if this is the case.

If you have an EV or plug-in hybrid, or have one on order, then you are ready to get a charger installation quote. Simply choose the electric car charger you like the look of and select "Request a Quote" at the top of this page. Don't worry if you're not 100% sure on the charger - there will be time to swap this before payment if your change your mind.

Every installation is unique, which is why we ask you to complete our remote Online Site Survey. We need to properly assess the work involved in order to give you an accurate and honest quote. Our website prices are meant to be a guide and show the minimum cost for an installation of each particular charger. So, that means the quote we email to you may be different to the price on the website.

Typically this is one to four weeks after payment. The main factors that affect your installation date are your remote site survey completion time and whether your DNO needs to complete any upgrades to your electricity supply before we install your charger. We keep you updated at each stage of the process, but you can help keep things moving by completing your remote site survey quickly.

You can still get an installation from us even if you can’t find your vehicle on our website. Simply “Request a Quote” for the charger you like and tell us which vehicle you have in the quote form. Our EV database is updated regularly but are not meant to be a definitive guide – there are simply too many new EVs and plug-in hybrids being launched for us to keep up!

Smart Home Charge is a nationwide installer, covering England, Scotland and Wales. We have experienced engineers covering all major cities and regions. Find out if we install EV chargers in your area with our location checker.

Yes. Our engineers will complete the initial setup and pairing of the charger app with the charge point itself as this is considered as part of the installation. However, the engineers are not required to demonstrate how the app works or set up any schedules for you. Visit our EV charger support section for useful tips and troubleshooting.

Yes we can. We are however unable to apply for the grant on your behalf. For more information on the grants that the government has to offer and how to apply for them, please check out our grants and incentives guide.

As an installer, Smart Home Charge does not approve or reject your claim and a successful charger installation does not mean your claim was approved. It can take up to three months post installation for confirmation of approval or rejection of your claim from the Government.