Ohme Home Pro review
The Ohme Home Pro improves upon the entry-level Ohme Home, but is this EV charger worth the extra cash?
Product overview
Design 3/5
Build Quality 5/5
Reliability 4/5
App Features 5/5
User Experience 5/5
Customer Service 3/5
For a long time the Ohme Intelligent Wall Charger reigned supreme when it came to home charging thanks to its app functionality and smart charging. That was then. Now there's a host of new EV chargers on the block, how will Ohme's new Home Pro unit stack up? Find out in our Ohme Home Pro review.
- Two cable length options
- Built-in screen is handy for viewing charging data or making changes without having to log into the Ohme app
Cons
- Charging connector holster sticks out quite far, which might make it cumbersome in narrow areas
- Looks might not be to some people's tastes
Ohme Charger Overview
In a market as new and crowded as the electric vehicle smart EV charger market, brand loyalty is hard to come by. A lot of the companies in the market are new and small (with the odd exception), so customers simply do not know them.
So it's even more impressive, then, that Ohme was able to build an almost cult-like following when it launched the intelligent wall charger.
Sure, it wasn't the best looking device at the time but it was unfussy and low cost. But importantly Ohme's free mobile app had the best software on the market enabling EV drivers to take advantage of innovative energy tariffs, such as Octopus Agile, and save money on their EV charging with ease.
UPDATE: With native support for Intelligent Octopus Go and OVO Drive anytime, the Ohme Home Pro and ePod should be chargers seriously worth considering if you want to take advantage of the cheap overnight rates and flexibility of those tariffs.
The EV charger market has changed
But in the two-plus years since I reviewed the Ohme Intelligent Wall Charger (now called the Ohme Home), the market has changed substantially. There is much more competition and the standard has markedly improved across the board making it harder than ever to stand out and be cheaper than the rest.
Ohme's solution? The Ohme Home Pro.
As the name suggests, it's the “pro” version of the now-discontinued Ohme Home EV charger. It has a completely new design, new hardware features, most obvious of which is the colour interactive LCD screen, but otherwise incorporates the same, and still brilliant, software.
The Home Pro is a tethered unit with a 5-metre cable as standard which can be bumped up to 8 metres for an extra £95 if you want the extra reach. In most cases, these cable lengths will suit most households fine but if you are looking for a tethered charge point with more reach then the HyperVolt Home 3 Pro offers a 10 metre option, which might be worth considering.
Alternatively, you could opt for the Ohme ePod which is Ohme's untethered charger and buy a longer cable, such as one of our 10-metre type 2 grey EV charging cable. The Easee One is another charger worth looking at if you are considering an untethered charger.
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Intelligent features
The software is what still sets Ohme apart from other chargers.
Ohme's smart features allows EV drivers to synchronise their EV charging with their electricity tariff to make the most of an off-peak tariff.
In other words, the Ohme knows your electricity prices and can charge accordingly to save you money on your electric vehicle running costs by charging at the cheapest rates.
Yes, other home ev chargers offer a version of this feature now, but Ohme's range of smart chargers do it automatically and still do it best.
The Home Pro still communicates with the Ohme servers via a 3G/4G mobile data signal, so it's imperative that you have a strong signal where you want the charger locating. A double-edged sword which we come onto later.
Does it do solar?
Ohme Home Pros installed after January 2023 come with solar charging capabilities, which is what Ohme calls "solar boost". As the name suggest, the feature only enables you to boost your charge sessions using your solar pannels, not charge your car from them exclusively.
For example, if your solar panels are generating 0.72kW of excess solar energy, your Ohme will still pull an additional 0.72kW of energy from the grid to meet the minimum power requirement of 1.44kW to charge an electric vehicle.
As it stands, Ohme's solar charging capabilities feel like it's a "better than nothing" approach rather than a viable option if you are looking for a solar capable charge point.
If solar is a priority, you are better off looking at the Hypervolt Home 3 Pro, the Easee One with the Equilizer or the Andersen A2/A3. All of which have customisable solar settings.
For more information about solar charging and why it might not be as worthwhile as you might think, be sure to check out our solar charging article.
Installation
Installers can also breathe a sigh of relief because the Home Pro includes a built-in open PEN fault device, which means no earth rod is required to be installed at the property as with the original Ohme Home.
In terms of price, the Home Pro costs from £935 installed (correct at time of writing) or £612 for the unit only.
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The Design
A missed opportunity?
The style and looks of the Ohme Home Pro are certainly a step up from the basic design of the Ohme Home, but it's still rather utilitarian.
It has a small overall profile when looking at it from the front, but it appears bulky from other angles and somehow manages to not look as slim as the specs would suggest.
I'm unsure why this is, to be honest, and ultimately beauty is in the eye of the beholder and I know many Home Pro owners love the way it looks. I just feel this was an opportunity to really stake a claim to being the best-looking EV charger on the market as well as the one with the best mobile app.
The standout new feature is the colour interactive LCD screen. We'll get on to the details of how that works later in the review, but looks-wise it does add a lot more personality to the Ohme, while the display itself is crystal clear.
The colour interactive LCD screen, which allows you to control the Ohme from the unit itself, will be a huge selling point to many.
Minor letdowns
A couple of other niggles are related to the bundled-in wall mount, which is a tad unfair on Ohme seeing as not all manufacturers offer these as part of the package. But part of the package it is, and the wall mount could be better.
The wall mount acts as a cable tidy and holster for the charging plug, which should result in a neat finish when the Ohme isn't in use. But the metal mount is plain ugly. It's a functional device, but it just doesn't look like it belongs to the Ohme aesthetically.
In addition, the angle of the holster means the charging plug juts out at a 90-degree angle. A little bit of consideration from the customer and installer around placement should overcome any potential access issues (I'm looking at you wheelie bins), but I can't help feeling this is a small oversight that tarnishes the overall finished installation.
UPDATE: the Ohme Home Pro holster design has been updated to a black finish more in keeping with the main unit's design and the charging plug.
The Build
The Home Pro looks tough. It feels tough. And I mean that as a compliment because many of our own customers have asked whether EV chargers are waterproof, so clearly the robustness of car chargers is high on the agenda.
The Ohme Home Pro charger stands out against many other chargers here, which aren't exactly flimsy either, but the Ohme just feels that bit more sturdy.
The unit is completely sealed in the factory, so it's less likely to be damaged in transit (no loose faceplates in the box here) and just generally fewer “bits” to fall off.
Everything else is all up to standard. The tethered 5-metre cable feels absolutely fine and is the same cable from the original Ohme Home of which we have installed thousands and have had no complaints about the cable itself.
The Ohme Mobile Phone App
When it first launched, the Ohme's app was a game-changer. At that point no other EV charging app had the level of sophistication of the Ohme.
The Ohme mobile app arguably doesn't have the same lead over its rivals it once did, but the software is still just as pioneering and results in an overall excellent smart charger package.
UPDATE: Ohme has since revamped the overall look of their app to make it much more user-friendly. Screens are now mapped out in the form of tabs across the bottom rather than being hidden in menus. The main charging screen now also displays handy information such as your next charge schedule and shortcut buttons to start a max charge or change your cabin preconditioning settings when a vehicle is connected.
Charge schedule
The way charge scheduling works with the Ohme is different to most other chargers. You cannot set a start time and stop time to coincide with your off-peak electricity rate; instead you input the desired battery percentage you want in your vehicle and the time by which you want it – for example, 80% by 7am every weekday morning.
The Ohme does the rest. If you don't have peak and off-peak electricity prices then this may not seem a big deal, but if you do then the Ohme approach begins to make sense.
This is because the Ohme Home Pro will automatically start charging and stop charging to minimise your EV charging costs while also ensuring it meets your target charge. This takes a layer of complexity away from the driver.
Unrivalled tariff integration
The Ohme does this by integrating with your energy tariff and giving you the ability to set a max price cap so that your charger never charges during peak hours.
If the Ohme can reach your car's target battery percentage on the cheapest electricity prices alone, then it will do so. If it can't, then it will still make sure your car is charged to the desired level.
Sure, some of this can be achieved with a start and stop schedule, but Ohme's app takes away the hassle because it does the thinking for you.
The only downside with Ohme's approach is that it necessitates an API connection with your vehicle to enable all this super smart stuff. Without this the Ohme can still charge your EV but it's not quite as seamless as vehicles with the API integration.
It's a shame then that Ohme has still not included an option to set start and stop charge times as a backup option for other vehicles as this would be an attractive feature for those who want it.
Ohme's charging features are sublime but there's a risk customers overlook the Home Pro for something that is guaranteed to offer smart ev charging for their vehicle.
The vehicle manufacturers which have an API integration and can take advantage of Ohme's "Precise Charging Support" and its most advanced features are:
Audi
BMW
Cupra
Hyundai
Jaguar
Land Rover
Kia
Mini
Nissan
Renault
Skoda
Tesla
Volkswagen
Volvo
This automatic synchronisation with your car, charger and energy tariff has also enabled drivers to take advantage of innovative tariffs such as Intelligent Octopus Go and OVO Charge anytime. In fact, if you want to switch to Intelligent Octopus Go and don't have a compatible vehicle, having an Ohme charger is the only way to make your household eligible.
App updates
As with most modern apps, the experience changes and usually improves over time thanks to updates over the internet. EV charging apps are no different with most receiving regular fixes to bugs or issues, but Ohme is still the leader in terms of the speed of implementation where other manufacturers can be quite slow to issue updates.
Ohme has also made a number of improvements and additions to its app. It's become even easier to navigate, it still looks very slick while new features such as being able to precondition and turn on the climate control for your vehicle is a fantastic addition.
The User Experience
Initial setup
Using the Ohme Home Pro has been seamless. Initial set up and pairing is all completed via the main unit and app both of which guide you or your installer through the setup process. This is where the Home Pro's screen comes into its own as instructions are clearly displayed with the only real task being to scan the QR code on the screen using Ohme's app and you're done.
It truly was that simple and easily the quickest and easiest initial setup of any charger I've had the pleasure of testing. There are some follow-up steps in the Ohme app itself, such as selecting your vehicle and energy tariff, but again this is all designed in a simple step-by-step format.
Using the new screen
I was able to easily see a record of my charging sessions, estimated costs of charging, as well as my “green score” which is useful if you're tracking your carbon footprint. In fact, there is even a setting on the Ohme where it will charge your car when the grid is least carbon-intensive i.e. when more renewables are online.
I've used Ohme's products in the past so I was familiar with the setup process and knew my way around the app. It was the Ohme Home Pro's new colour interactive LCD screen I wanted to get to grips with and figure out if it's a truly useful option or just a nice to have.
Surprisingly it's not a touchscreen, instead making use of three buttons beneath for various controls. This is probably sensible from a cost and reliability point of view.
You can do most essential things on the unit itself via the screen that you could otherwise do on the app, such as setting up your charging targets, monitor charging costs and vehicle charge level, time to target and more.
How useful the screen actually is will vary from driver to driver. For me, I found it useful to quickly check the Home Pro was doing what it was supposed to be doing, but in reality if I had to make any changes to my car charging then I would do this via the app from the comfort of my sofa – I had no intention of standing outside and doing it.
However, I can absolutely see a use case for drivers who don't want to faff around with an app either, in which case a screen and interface on the unit itself is a pretty big deal and many customers may find this simpler.
Should you buy it?
A couple of years ago, when the Ohme Home was unrivalled in the smart charging department and was one of the cheapest smart ev chargers around then it was an absolute no-brainer.
Fast forward to 2022 and the Ohme Home Pro is a truly excellent smart EV charge point for the home, but the competition has caught up and the price point for this version of the Ohme makes it a little harder to recommend.
That said, it's still one of the best EV chargers on the market especially if your vehicle is listed as having "Precise Charging Support".
UPDATE: If you are wanting to take advantage of the super cheap charging costs offered by Intelligent Octopus Go or the flexibility of OVO Drive Anytime then the Ohme Home Pro is definitely worth considering, especially if your car is not on the tariffs eligibility list.
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Still a great option
If you want the most advanced smart charging features available to you at a fair price, then the is most definitely the one to pick. It looks better than the entry-level Ohme Home, has no need for an earth rod, and I have no doubt the software will continue to improve.
The software offers plenty of features but might be a bit of a learning curve for the more technophobic of you out there. If that sounds like you then you may want to consider the Easee One, which offers a much more user friendly expierence.
I should say that the Ohme Home Pro's LCD screen could simplify the experience for a lot of people, particularly if you have a friend or family member who can help you set up your preferred charging schedule from the get-go.
A shout-out must also go to Ohme's customer support team who are incredibly helpful and would be more than willing to guide you through any app setup issues you may have.
UPDATE: If you're wanting an untethered unit with Ohme's software built in and you're not so bothered about having a built-in screen then the Ohme ePod should be another serious consideration on your shortlist. It's also slightly cheaper than the Home Pro too.
Summary
In summary, the Ohme Home Pro improves upon its cheaper yet inferior sibling and is still an excellent charger. If you are willing to forego the built in screen and provide your own cable, the Ohme ePod is an incredible alternative that offers the same brilliant software as the Home Pro. Plus, it's backwards compatible with older EVs that have a type 1 connector.
That means the Home Pro should certainly be on your shortlist of chargers to buy alongside the Easee One.
Is the Ohme Home Pro for you?
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