Nice! You’re eligible for an Instant Quote
Learn about the next steps below and check out our FAQs
You should receive an email and text message with a link to the My Smart Home Charge portal, where you can see your quote and explore our range of payment options including finance.
Once you've paid, this kickstarts the rest of the process. We'll send an Online Site Survey to you, so we can confirm some details for your impending installation - this is mandatory, so the sooner this is completed the quicker we can get you to the booking stage. We'll also order your charge point and some materials the engineer will need direct to your property.
All installers are required to notify your DNO (Distribution Network Operator) of your upcoming installation. This is in place to ensure EV chargers are installed safely and will not unduly affect your property’s electricity supply or the local area.
We notify the DNO on your behalf but response times from the DNO is out of our control and vary.
In some instances, the DNO may need to visit the property and they may charge you for any potential works that need to be carried out before installation (such as unlooping a looped supply). This is dependent on your DNO and any associated works or costs are not within the control of Smart Home Charge.
Once the above steps are complete, we can book an installation date for you. We’ll send you our earliest available date and provide an arrival window for when our engineer will be with you.
A few days before installation, you’ll receive a message with some instructions to prepare for our engineer’s arrival.
On the day of installation, we’ll send you a text message with a link to track your engineer’s location and proximity to your home.
Your engineer will carry out the installation and complete the initial setup of your home EV charger. You can learn more in our guide to the installation process.