Thanks, we've received your details. What happens next?
30th Aug 2019
Now you've submitted your quote request, what happens next?
If you are ready to have an EV charger installed, we will begin the quoting process by sending a link to your very own Online Site Survey. This doesn't take long and we guide you on what photos you need to take.
1. Complete your installation Survey
The next step is to complete your Online Site Survey so that we can give you an honest and accurate quote upfront for your charger installation. We will send you a text and email (sometimes this can go to spam) with a link to start your Online Site Survey.
2. Receive and accept your quote online
Once you've completed your survey, our in-house technicians will assess the requirements for your charger installation and send you your quote by email.
3. Payment/charger dispatch
Once payment has been received we will order and dispatch your charger. Depending on the product you've chosen, delivery lead times can vary which could ultimately impact the lead time for installation too.
While you're waiting for your charger to arrive, why not check out our range of EV charging cables which can be used with your home charger or at a public charge point.
BROWSE CHARGING CABLES
4. DNO notification
Before any installation, we need to notify your DNO (Distribution Network Operator). This is a requirement and is in place to ensure chargers are installed safely, appropriately and will not unduly affect the property's supply or local grid. We will do this on your behalf, but please remember that approval from your DNO is out of our control and response times can vary.
5. Installation
Once the above steps are complete, we will get to the exciting stuff and book an installation date for you. On the day of installation you will receive a text message with a link to track your engineer.
30th Aug 2019
