Tesla Wall Connector

Yes, the Tesla Wall Connector can charge non-tesla electric vehicles. As of writing however, the Tesla app for non-tesla vehicles is still in its beta phase for home charging.

Yes, the Tesla Wall Connector is 22kW capable out of the box. Whether your vehicle charges at this rate depends on two factors - what rate of charge your vehicle can accept and your property's electricity supply. The Tesla Model 3, for example, has a limit of 11kW while some versions of the Model S and X go up to 17kW - this can also vary between model years too. 

You will also need a three-phase supply at your property to facilitate up to 22kW charging. Most UK residential properties do not have this, which will likely mean your vehicle will be limited to a 7.4kW charging rate due to your property's supply.

The Tesla Wall Connector is designed for use outside and has a IP55 rating for water ingress, so it should operate just fine in the UK weather.

The Tesla Wall Connector will emit a WiFi signal after being powered on. This will enable you to connect it to your phone and then your home WiFi. If you're getting an installation with Smart Home Charge then our engineer will complete this initial setup for you. But if you need to go through this process post-installation then you can follow the steps on our Tesla Wall Connector product support page.

Log into your Tesla app, tap 'My Home", go into settings and then vehicle charging.

There you will be able to turn on scheduling which will then prompt you to enter a start and end time that you want your charging session to take place.

As of writing, non-Tesla owners using the app can only set one charge schedule at a time.

As standard, the wall connector only comes with a white front.

You can however buy different coloured faceplates for £95 each on the Tesla website.

The Tesla Wall Connector is available with a 7.3-metre cable only.

Yes, though this depends on your property which we will assess at the remote site survey stage.

UK Requirements for Electrical Installations (BS 7671) mean that electric car charge points installed outdoors on a PME (TN-C-S) earthing system, should have an earth rod or alternative suitable device. In mot cases, we will install a suitable alternative protective device to avoid the need for an earth rod which can be unsightly.

The cost of this device will be added to your installation quote.

Yes there is, you can find a product support page for the Tesla Wall Connector right here

Yes, you can check the statement of compliance for more details.

The starting price for a Tesla home charger installation can be found at the top of this page, but if you want a bespoke quote then simply click "Request a Quote" and complete our short form.

Most of our customers are eligible for an Instant Quote too, so you'll have an accurate charger installation quote within minutes of submitting your enquiry.

No, unfortunately the Wall Connector does not currently support solar charging.

For more information on solar charging and to see our favourite solar compatible chargers be sure to check out our charging your electric vehicle with solar article.

Will my property need works or upgrades to the electricity supply before installation of an EV charge point?

Many customers will not need any upgrades to their electricity supply before having an EV charger installed.

All installers are however required to notify the local Distribution Network Operator (DNO) of any EV charger installations, who will advise you and us if an upgrade to your property’s main fuse is necessary.

This depends on your property’s “maximum demand” estimate, (which is submitted by our in-house technicians to your DNO as part of our process), the size of the main fuse or if your property is on a looped supply (connected to your neighbour).

Any potential works will be handled by your DNO and they will contact you directly if this is the case.

If you have an electric vehicle or plug-in hybrid, or have one on order, then you are ready to get a charger installation quote.

Simply choose the electric car charger you like the look of and select "Request a Quote" at the top of this page.

Don't worry if you're not 100% sure on the charger - there will be time to swap this before payment if your change your mind.

Every installation is unique, which is why we ask you to complete our remote Online Site Survey.

We need to properly assess the work involved in order to give you an accurate and honest quote.

Our website prices are meant to be a guide and show the minimum cost for an installation of each particular charger.

So, that means the quote we email to you may be different to the price on the website.

Typically this is one to four weeks after payment.

The main factors that affect your installation date are your remote site survey completion time and whether your DNO needs to complete any upgrades to your electricity supply before we install your charger.

We keep you updated at each stage of the process, but you can help keep things moving by completing your remote site survey quickly.

You can still get an installation from us even if you can’t find your vehicle on our website.

Simply “Request a Quote” for the charger you like and tell us which vehicle you have in the quote form.

Our EV database is updated regularly but are not meant to be a definitive guide – there are simply too many new EVs and plug-in hybrids being launched for us to keep up!

Smart Home Charge is a nationwide installer, covering England, Scotland and Wales.

We have experienced engineers covering all major cities and regions. Find out if we install EV chargers in your area with our location checker.

Yes. Our engineers will complete the initial setup and pairing of the charger app with the charge point itself as this is considered as part of the installation.

However, the engineers are not required to demonstrate how the app works or set up any schedules for you.

Visit our EV charger support section for useful tips and troubleshooting.

As OZEV-approved installers, we are able to help you apply for the EV Chargepoint Grants supplied by the Government landlords, renters, workplace and more.

Our team will assess your eligibility for the grant and work with you to supply the right evidence to the Government in order to claim the grant.

Your installation will not be booked until we have all the required documentation to submit your claim to the Government.

However, as an installer Smart Home Charge does not approve or reject your claim and a successful charger installation does not mean your claim was approved.

It can take up to three months post installation for confirmation of approval or rejection of your claim from the Government.