Hypervolt Home 3 Pro

No - We only stock the Type 2 version of the Hypervolt Home Pro.

Yes. As standard, the cable length for the Hypervolt Home 3 Pro is 5 metres but it is possible to upgrade to a 7.5-metre or 10-metre cable at an extra cost.

No, the Hypervolt Home 3.0 is only available as a single-phase 7kW charge point.

Yes, the Hypervolt Home 3 Pro features an improved outer shell which is rated IP66 for environmental protection, so it should operate perfectly well in UK weather conditions.

Our engineers will complete the initial setup on the day of installation, but the app setup process for the Hypervolt Home 3.0 is quite straightforward. Simply follow the instructions within the Hypervolt app if you need to pair it with the charge point.

Yes, you can order the Hypervolt Home 3.0 in ultra white, space grey or ultra black.

There is three-year manufacturer warranty on the Hypervolt Home 3 Pro provided by Hypervolt. Any issues under warranty should be dealt with by Hypervolt direct.

Hypervolt has issued a statement of compliance, which can be found here.

To enable compatibility, you will first need to be an Octopus Energy customer and be signed into the Octopus app.

You will then need to to follow the on-screen instructions on the Octopus app to sign up to Intelligent Octopus Go and register your Hypervolt for compatibility.

To enable compatibility, you will first need to be an OVO Charge Anytime customer and be signed into the OVO app.

You will then need to to follow the on-screen instructions on the OVO app to sign up to OVO Charge Anytime and register your Hypervolt for compatibility.

If you have an EV or plug-in hybrid, or have one on order, then you are ready to get a charger installation quote. Simply choose the electric car charger you like the look of and select "Request a Quote" at the top of this page. Don't worry if you're not 100% sure on the charger - there will be time to swap this before payment if your change your mind.

Every installation is unique, which is why we ask you to complete our remote Online Site Survey. We need to properly assess the work involved in order to give you an accurate and honest quote. Our website prices are meant to be a guide and show the minimum cost for an installation of each particular charger. So, that means the quote we email to you may be different to the price on the website.

Typically this is one to four weeks after payment. The main factors that affect your installation date are your remote site survey completion time and whether your DNO needs to complete any upgrades to your electricity supply before we install your charger. We keep you updated at each stage of the process, but you can help keep things moving by completing your remote site survey quickly.

You can still get an installation from us even if you can’t find your vehicle on our website. Simply “Request a Quote” for the charger you like and tell us which vehicle you have in the quote form. Our vehicle listings are updated regularly but are not meant to be a definitive guide – there are simply too many new EVs and plug-in hybrids being launched for us to keep up!

Smart Home Charge is a nationwide installer, covering England, Scotland and Wales. We have experienced engineers covering all major cities and regions. We have limited capacity in some remote areas, but we will always advise you of availability and any expected lead time before you start your survey.

Yes. Our engineers will complete the initial setup and pairing of the charger app with the charge point itself as this is considered as part of the installation. However, the engineers are not required to demonstrate how the app works or set up any schedules for you. We have a number of setup guides, reviews, and troubleshooting articles on our website that may help or you can contact the manufacturer directly.

As OZEV-approved installers, we are able to help you apply for the EV Chargepoint Grants supplied by the Government for landlords, renters, workplace and more. Our team will assess your eligibility for the grant and work with you to supply the right evidence to the Government in order to claim the grant. Your installation will not be booked until we have all the required documentation to submit your claim to the Government.

However, as an installer Smart Home Charge does not approve or reject your claim and a successful charger installation does not mean your claim was approved. It can take up to three months post installation for confirmation of approval or rejection of your claim from the Government. 

Many customers will not need any upgrades to their electricity supply before having an EV charger installed. All installers are however required to notify the local Distribution Network Operator (DNO) of any EV charger installations, who will advise you and us if an upgrade to your property’s main fuse is necessary. This depends on your property’s “maximum demand” estimate, (which is submitted by our in-house technicians to your DNO as part of our process), the size of the main fuse or if your property is on a looped supply (connected to your neighbour). Any potential works will be handled by your DNO and they will contact you directly if this is the case.